Building Supervisor

Description

Assist in management of staff and customers at City owned sites such as:  Anderson Building (outdoor swimming pool, meeting/activity rooms, gymnasium), Active Adult Center (activity rooms, meeting/class rooms, rental hall) and Richards-Hart Estate (historic property for rental activities, meetings and special events).

These facilities range in square footage and each facility has an average of  5 to a 100 guests visit daily.

Starting Payrate of $18.50
Schedule: Variable days and times from 8am – 11pm.

Essential Duties and Responsibilities

ESSENTIAL DUTIES:  The following duties are illustrative only and are not intended to be all-inclusive:

• Provide excellent customer service to patrons visiting or contacting Wheat Ridge recreation facilities.
• Responds to facility complaints referring unusual situations to Recreation Supervisor- Facilities.
• Responsible for recreation facility operation, maintaining facilities in a clean, neat, safe manner, maintaining discipline in assigned areas.
• Handles routine requests with building vendors/contractors including janitorial, electrical, and property management (i.e. building temperature, lighting, equipment failures).
• When assigned to Anderson building, work closely with seasonal aquatic staff to allow for a coordinated, professionally managed facility
• Assist in facility supervision of locker room(s), meeting/activity room and fitness room.
• Generally assigned to work the front counter or other control areas at Anderson Building and Active Adult Center.
• May also be assigned to work at Richards-Hart Estate for special events and rentals.
• Perform related work as required and assigned by the appropriate Facility Coordinator.
• Respond to emergency situations,
• Must use an online scheduling software to accept work assignments and maintain availability.
• Responsible for writing incident reports in the event of injuries or property loss.
• Responsible for daily cash control operations, opening/closing, patrolling facility.
• Facilitate class registration in RecTrac registration system including trip registrations.
• Reconcile money received with general ledger report; process activity refunds, transfers, and household credits.

ADDITIONAL DUTIES:

• Deliver money from safe to Wheat Ridge Rec Center at end of shift.
• Perform room set up and tear down as needed; perform basic light janitorial duties of facility as required.
• Perform related work as required and assigned.

SUPERVISION RECEIVED:
Operates under the general guidance and supervision of the Facility Coordinator or Facility Supervisor.

SUPERVISION EXERCISED:
May assist with supervision of part-time/seasonal staff assigned to facility.

INDEPENDENCE OF ACTION:
Work is performed in accordance with standard practice and methods requiring initiative to complete recurring assignments independently and judgment to determine which methods are applicable in any given situation.  Finished work is reviewed for accuracy, quality, and completeness.  Unfamiliar situations are referred to the Facility Coordinator or Facility Supervisor.

Minimum Training and Experience Required to Perform Essential Job Functions

QUALIFICATIONS:
Knowledge – Office equipment, facility and equipment operations, first aid techniques and basic math.  Working knowledge of recreation operations and philosophy.

Skills – Demonstrated skill in the operation of equipment necessary to perform the functions of the job.

Abilities – Learn the computerized registration program, RecTrac and operate it with basic knowledge and understanding of the software; establish and maintain effective working relationships; effectively handle emergency situations; follow rules concerning facility operations such as usage policies, emergency procedures, personnel supervision, revenue receipt, and accounting; awareness and ability to react to unusual or suspicious activity or persons that may cause potential harm or danger and take appropriate action.

EVIDENCE OF QUALIFICATIONS
Training – High School Diploma or equivalent;

Experience – Experience related to facility supervision                 or
Any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities.

Supplemental Information

WORKING CONDITIONS/PHYSICAL AND MENTAL EFFORT
Work is primarily performed indoors involving lifting, bending, sitting, standing, stooping, reaching, climbing, walking, and hearing.  Requires the ability to move tables, chairs, volleyball standards and occasional lifting and carrying of objects weighing less than 24 pounds.  Must be able to work in an environment where noise and interruptions prevail. The ability to verbally communicate in a clear and concise manner is essential to this position.  Interaction with the public and co-workers is an everyday occurrence requiring multi-tasking and ability to direct, negotiate, mediate.

EQUIPMENT USED:
The ability to properly operate or use the following is necessary for this position:  telephone, cash register, calculator, copier, computer and associated software, credit card machine, camera, laminator, vacuum, typewriter, and other office machines.

SPECIAL REQUIREMENTS.

• Must be a minimum of 18 years of age.
• American Red Cross or American Heart Assn. Infant/Child/Adult CPR, AED and First Aid certification is required at time of hire

Expectations
All team members are expected to adhere to the organizational values of ACTION and are responsible for contributing to the achievements of the organization and department. Team members are expected to continue to grow professionally and to apply their learning to their job setting.

An Equal Opportunity Employer
It is the policy of the City of Wheat Ridge not to discriminate on the basis of race, color, religion, creed, gender, age, national origin or disability, unless related to a bona fide occupational qualification. The City of Wheat Ridge will consider reasonable accommodations for employment to qualified applicants UPON REQUEST to the Human Resources Office.